FAQs
General
Where are you located?
Our office and factory address is in Guangzhou, South of China, very near from Shenzhen and Hong Kong.
Would like to get a quote, what do l need to s end you?
Our office and factory address is in Guangzhou, South of China, very near from Shenzhen and Hong Kong.
What is your standard lead time?
Our office and factory address is in Guangzhou, South of China, very near from Shenzhen and Hong Kong.
What is your guarantee?
Our office and factory address is in Guangzhou, South of China, very near from Shenzhen and Hong Kong.
How to be your agent?
Our office and factory address is in Guangzhou, South of China, very near from Shenzhen and Hong Kong.
Can your signs fit for outdoor?
Our office and factory address is in Guangzhou, South of China, very near from Shenzhen and Hong Kong.
Design
Can l use a custom font?
Our office and factory address is in Guangzhou, South of China, very near from Shenzhen and Hong Kong.
What kind of format of my logo works best?
Our office and factory address is in Guangzhou, South of China, very near from Shenzhen and Hong Kong.
Can you match our PMS/Pantone colors?
Our office and factory address is in Guangzhou, South of China, very near from Shenzhen and Hong Kong.
Do you need a photo of the wall or building where the sign will be installed?
Our office and factory address is in Guangzhou, South of China, very near from Shenzhen and Hong Kong.
Quote
When can I get the quote?
Our office and factory address is in Guangzhou, South of China, very near from Shenzhen and Hong Kong.
I have found a lower price for the same product. Will you match it?
Our office and factory address is in Guangzhou, South of China, very near from Shenzhen and Hong Kong.
Do you have wholesale price for signs company?
Our office and factory address is in Guangzhou, South of China, very near from Shenzhen and Hong Kong.
What is the validity period for quotation?
Our office and factory address is in Guangzhou, South of China, very near from Shenzhen and Hong Kong.
Paymen
What's your payment term?
Our office and factory address is in Guangzhou, South of China, very near from Shenzhen and Hong Kong.
Why do I must paying the deposit before production?
Our office and factory address is in Guangzhou, South of China, very near from Shenzhen and Hong Kong.
Why was I asked to pay the import duty?
Our office and factory address is in Guangzhou, South of China, very near from Shenzhen and Hong Kong.
Is that possible to see a proof before I pay anything?
Our office and factory address is in Guangzhou, South of China, very near from Shenzhen and Hong Kong.
Production
Would you support the proof when you finish production?
Our office and factory address is in Guangzhou, South of China, very near from Shenzhen and Hong Kong.
Can I change the order during the production?
Our office and factory address is in Guangzhou, South of China, very near from Shenzhen and Hong Kong.
Can I cancel the order during the production?
Our office and factory address is in Guangzhou, South of China, very near from Shenzhen and Hong Kong.
Why do you have a 24-hours keep lighting test?
Our office and factory address is in Guangzhou, South of China, very near from Shenzhen and Hong Kong.
Shipping
I'm not living in China, can l receive the signs?
Our office and factory address is in Guangzhou, South of China, very near from Shenzhen and Hong Kong.
How do your products ship?
Our office and factory address is in Guangzhou, South of China, very near from Shenzhen and Hong Kong.
Can I cancel the order during the production?
Our office and factory address is in Guangzhou, South of China, very near from Shenzhen and Hong Kong.
Installation
What documents would you provide for the installation?
Our office and factory address is in Guangzhou, South of China, very near from Shenzhen and Hong Kong.
What accessories would you provide for the installation?
Our office and factory address is in Guangzhou, South of China, very near from Shenzhen and Hong Kong.
After sales
How about your warranty policy?
Our office and factory address is in Guangzhou, South of China, very near from Shenzhen and Hong Kong.
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